Return and Warranty Policy

UBL.VN is managed by Supply Demand Co., Ltd. - 49 Thao Dien, Thao Dien Ward, District 2, Ho Chi Minh City.

In order to provide you with a safe and secure experience as buying at UBL, UBL.vn offer you a 7-day return policy.
In particular:

Enjoy 1-change-1 exchange (color, size, similar design) for defective or technically-defective products, or for defects (hidden, difficult to detect; regular inspection in delivery / receipt of undetected goods) or housekeeping (defects or damage by nature or by the causes available in the product); In this case, technical or manufacturing defects will need to be confirmed by the technical center or UBL warranty center.
Exchange / return of goods for the wrong delivery quantity, type as your order.
UBL reserves the right to make any warranty decision.

The cost of shipping to UBL.vn will be paid by you. UBL.vn will be responsible for paying the shipping fee from UBL.vn to your address. In case of faulty goods, UBL will be subject to 100% shipping cost for you.

If you have any questions, please contact the Support Center (028) 3744 2661 (press 0 to see the General Director)

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