Terms of Use

Welcome to UBL.vn.

We are Supply Demand Co., Ltd., Headquartered at 49 Thao Dien, Thao Dien Ward, District 2, Ho Chi Minh City, e-business activities via the website www.ubl.vn (hereinafter referred to as "UBL" or "us").

By accessing our site, you agree to these terms. The website reserves the right to change, modify, add or discontinue any part of the Terms and Conditions of use at any time. Changes take effect immediately upon posting on the site without prior notice. And when you continue to use the site, after the changes in Terms and Conditions are posted, you agree to the changes. Please check regularly to update our changes.

Please read carefully before making a purchase:

1. Web User Guide

- When entering our web site, the user must be at least 18 years old or under the supervision of a parent or legal guardian.


- We grant you a license so you can shop on the web under the Terms of use.

- It is strictly forbidden to use any part of this website for commercial purposes or on behalf of any third party without our written permission. If you violate any of these terms, we will cancel your license without notice.

- This site is only used to provide product information, but we are not manufacturers, so the comments displayed on the web are personal opinions of our customers, not ours.

- You must register your account with the credentials of yourself and must update if there are any changes. Each visitor is responsible for their password, account and activities on the web. In addition, you must notify us when your account is accessed illegally. We do not bear any liability, whether directly or indirectly, for any damage or loss caused by your failure to comply with the regulations.

- During the registration process, you agree to receive emails from the website. Then, if you do not want to continue receiving emails, you can refuse by clicking the link at the bottom of every email ad.

2. Customer reviews

- All content of the website and your comments are our property. If we detect any fraudulent information, we will immediately lock your account or apply other measures in accordance with the laws of Vietnam.

3. Order and order confirmation 

- When ordering at UBL.vn, we will receive your order and send you order number. However, ordering needs to go through a step of order confirmation, UBL.vn only confirm orders if your order requirements meet the order fulfillment criteria at UBL.vn.

- In order to request a confirmed order quickly, please provide correct and complete information related to the delivery, or terms and conditions of the promotion (if any) you have.

  1.  The value of the order and payment method

- UBL.vn offers the form of payment: cash on delivery, transfer.

- Except for some cases with separate notes, you can normally choose one of the two forms of payment when ordering. However, to ensure the safety for you in the payment process, for orders of high value of 10 (ten) million or more, UBL.vn only accept the form of payment in advance by transfer clause.
- Bank transfer information:

        . Account number: 060066653660
        . Bank: Sacombank_Sai Gon Branch

  1. Promotions

- With the desire to bring many benefits to customers, UBL.vn and partners often have special discount programs. However, in order to ensure fairness for end-users of UBL.vn, we reserve the right to refuse orders for non-personal use, bulk purchases to resell when you join the promotion.

- Normally, the maximum number of products per customer when joining a special promotion at UBL is two (02) products. The terms of the promotion will be updated at the promotion page at the time of the program run and may be changed without prior notice to the customer.

UBL.vn reserves the right to refuse orders that do not meet the terms and conditions of participating in promotions without notice to customers. Therefore, please check the rules of each program before joining.

  1. Voucher Code
- Voucher code is a type of discount for the customer to have a discount value or a section value.

- Each order number can be applied one voucher code, the client will receive the terms of use of the voucher code. To Ensure security for the customer as the end-users, UBL.vn, we have permission to refuse orders for non-personal use, bulk purchases to resell.

- UBL.vn reserves the right to refuse orders that use voucher codes that do not meet the terms and conditions of use of the voucher code without prior notice. Voucher codes in this case will not be reissued. In addition, UBL.vn has the right to refuse the renewal of expired codes, unused value codes or unilaterally discontinued orders arising from you.

  1. Delivery area

- UBL.vn offers a nationwide delivery service for all products distributed by UBL.vn. In some cases where the delivery area is not updated in time at the time you order, UBL.vn will contact you for details.

  1. Price

- The price of products listed at UBL.vn is the final price, which includes Value Added Tax (VAT). The price of the product may change depending on the time and the accompanying promotion. Shipping charges will be applied if applicable, and will be clearly displayed on the Payments page as you process your order.
- Although we do our best to ensure that all information and prices displayed are accurate for each product, there may be occasional errors or omissions. If we find a defect in the price of any product in your order, we will notify you as soon as possible and send you an option to confirm the order with exact price or cancel order. If we can not contact you, the order will be automatically canceled and the refund will be made (if the order has been paid in advance).

  1. Product information

- UBL.vn provides detailed information for each product, but we can not commit to providing complete, accurate, up-to-date and error free information for each of them.

- In case the product you received is not exactly what the UBL has described in the product information, please contact customer support in the shortest time from receipt and ensure that the products must be ununused and in the same condition in which it was received to be returned. For more information about the policy, please refer to: http://ubl.vn/pages/doi-tra-hang.

  1. Counterfeit goods, the poor quality goods policies

-UBL.vn aims to provide the best quality goods and services to our customers through the products posted on their website and refuse to sell the products illegally produced, copied, counterfeited, unknown origin ...

- In case you have suspicion of illegally manufactured, copied, counterfeited, imitated, unspecified product of origin, please inform us immediately by contacting us through Customer Services at http://ubl.vn/pages/lien-he for authentication support.

  1. Intellectual Property Policy

- All intellectual property rights (whether registered or unregistered), information content and all design, text, graphics, software, images, video, music, audio, Software, code and software are all our assets. The entire content of the site is protected by copyright laws of Vietnam and international conventions. Copyright reserved.

  1. Legal rights

- The terms, conditions and contents of this website are governed by the laws of Vietnam and the Courts in Vietnam will settle any dispute arising out of the unauthorized use of this website. .


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